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Order Number* Find this on your packing slip, confirmation email, or account order history. *Required

Last Name*

Postal Code*

Have an account? Log in here, then navigate to Order History and find the order containing the item(s) you'd like to return by clicking, "View"

Table of Contents


Click one of the links below to learn more about a specific return policy.

No Restock Fees


如果您的訂單到達,這是不對的,我們會修復它,不要胡說八道。 不適合還是不滿意?您可以返回任何 新的,未使用和不變的項目 在交付商品後的90天內。我們將向您的原始付款方式全額退款。 退款政策 返回的產品必須處於新的未使用狀態,並包括原始框和/或包裝,其中包含所有標籤。 收到Revzilla並檢查您的退貨(通常在收到的24小時內)後,您的退款將進行處理,並將信用額度應用於您的信用卡或原始付款方式。請注意,根據您的信用卡公司,可能需要將其申請到您的帳戶後的額外2-10個工作日。 對於電匯付款,所有退款將被頒發以存儲信貸。 您應對將訂單返回Revzilla倉庫相關的所有運輸費用負責。 請不要通過訂購多個(超過2個)相同或相似物品來濫用此政策,以返回您的大部分訂單。請聯繫 齒輪極客 如果您不確定在下訂單之前對任何物品進行尺寸或申請,我們很樂意幫助您縮小訂單!如果濫用此政策,我們可以收取退貨費,補貨費或拒絕服務。 有關將退貨訂單返回給我們的說明,請參見下文。物品不應被運回製造商;所有退貨都需要RA(退貨授權)編號,並且需要退還給Revzilla倉庫。 退貨運輸選項 對於連續48個州的客戶,我們提供了使用預付費聯邦快遞運輸標籤的選項,您可以自己打印出來,或使用我們提供的QR碼將其帶到FedEx Easy Recorders下車位置。這兩種期權都產生了相同的費用9.99美元,一旦處理退貨,這將從您的總退款金額中扣除。 對於任何位置的客戶,您可以選擇使用您選擇的承運人將訂單退還給我們。我們建議採用一種方法,其中包括用於退貨的跟踪和保險。 所有貨物都必須預付;發貨的鱈魚包將被拒絕。任何被拒絕,未交付或廢棄的包裹都將支付10美元的服務費。 交流 需要進行交流嗎?處理退貨後,只需為交易所商品下訂單即可。這意味著您將聲明庫存并快速獲得新的裝備! 如果您使用您在商品上賺取的Teamzilla現金,然後需要退還原始物品,則將從您的退款中減去原件賺取的Teamzilla現金。 如果您的交易訂單有資格獲得我們的免費接地優惠( 細節 ),將應用。 您仍然負責原始訂單返回給我們的返回運輸費用。 訂單取消 /修改 如果您改變主意,請迅速採取行動!我們非常快速地轉身處理訂單。 只有在其狀態標記為“收到訂單”時,才可以修改或取消訂單。一旦訂單的狀態為“處理訂單”,就無法取消或修改,因為訂單已由我們的倉庫處理,並且正在排出。 使用或損壞的商品 任何已被“乘車”的商品都被視為使用,無法退還。我們鼓勵您穿上靴子的地毯,然後嘗試 頭盔 在室內前出去兜風之前。 任何商品或零件都顯示出使用跡象(磨損,蟲子,污垢,味道,寵物頭髮,劃傷,安裝等)或其他狀態都無法收到。 Craigslist,eBay和在線論壇是很棒的資源。 服裝和頭盔

Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 90 days of delivery of your item. We will issue a full refund to your original payment method.

Refund Policy


  • Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.

  • Once your return is received and inspected by RevZilla (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original payment method. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.

  • For wire transfer payments, all refunds will be issued to store credit.

  • You are responsible for all shipping costs associated with getting your order back to a RevZilla warehouse.

  • Please do not abuse this policy by ordering multiple (more than 2) of the same or similar item with the intention of returning the majority of your order. Please contact a Gear Geek if you are unsure of sizing or application for any items prior to placing your order and we will be happy to help you narrow it down! If this policy is abused, we can charge a returning fee, restocking fee, or refuse service.

  • See below for instructions on where/how to get your return order back to us. Items should not be shipped back to the manufacturer; all returns need an RA (Return Authorization) number and will need to be returned to a RevZilla warehouse.

Return Shipping Options


  • For customers in the contiguous 48 U.S. States we provide the option of using a prepaid FedEx shipping label which you can print out yourself, or bring to a FedEx Easy Returns Drop-Off location using our provided QR Code. Both options incur the same fee of $9.99, which will be deducted from your total refund amount once the return has been processed.

  • For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.

  • All shipments must be made prepaid; packages shipped COD will be rejected. Any Refused, Undelivered, or Abandoned package will be subject to a $10 Service Fee.

Exchanges


  • Need to make an exchange? After you process your return, simply place a new order for the exchange merchandise. That means you'll claim the inventory and get your new gear fast!

  • If you use your TeamZilla cash that you have earned on an item, and then need to return the original item, the TeamZilla Cash which was earned from the original will be subtracted from your refund.

  • If your exchange order qualifies for our free ground shipping offer (details), it will be applied.

  • You are still responsible for return shipping costs on your original order back to us.

Order Cancellation / Modifications


  • If you change your mind, act quickly! We turn around and process orders extremely quickly.

  • Orders can be modified or cancelled only while their status is labeled "Order Received." Once an order has a status of "Order Processed," it cannot be cancelled or modified, as the order has been processed by our warehouse and is in the queue to be shipped out.

Used or Damaged Merchandise


  • Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. We encourage you to walk on your carpet in your boots and to try your helmet on indoors before heading out for a ride.

  • Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.

  • Craigslist, eBay and online forums are excellent resources if you have a used item you do not want that can no longer be returned to RevZilla.

Apparel and Helmets


  • 服裝物品必須包裝在其原始服裝袋(或同等塑料袋保護)中,並包含所有原始標籤。塑料袋保護物品免受紙板的影響。包裝不採用此保護的物品很可能會陷入困境,並將退還給客戶。 頭盔必須在原始的頭盔袋中收到,並包括所有原始文書工作和配件。 根據缺失或損壞的包裝,標籤,組件或衣架返回的未使用的物品,可能會退還給客戶,也可以根據丟失或損壞的組件的可用性,收取高達25%的商品成本的處理費。 電子,硬零件,工具,輪胎 從包裝或製造商密封中刪除的任何電子都無法返回。 已安裝的任何部分或顯示嘗試安裝在車輛上的跡像都是不可退回的。 任何已打開或密封的工具或化學物質都是不可退回的。 包裝已被破壞的打開盒子是不可退回的。 國際回報 國際貨物應標記為“商品回報”,該運營商不徵收經紀費。客戶負責任何適用的經紀或海關費用。 運送COD或收取額外經紀費的任何物品將在交貨後向Revzilla收取費用。 缺陷 每個製造商都有自己的保修政策。 Revzilla將為客戶提供保修;但是,Revzilla對出售的任何物品都沒有提供任何直接保修。 保修申報表 大多數製造商提供額外的保修期,涵蓋商品缺陷。要確定特定物品的保修要求,請聯繫製造商或 接觸 我們尋求幫助。 請注意,保修處理可能需要4-8週,並且將受到個人製造商的政策和酌處權的約束。製造商的保證不涵蓋由於正常磨損或客戶疏忽而導致的缺陷。 損壞的物品 如果您的訂單上的任何物品損壞,請盡快告訴我們。請保留所有原始的運輸容器,並在可能的情況下拍照。損壞的物品索賠通過運輸運營商(FedEx,USPS,ONTRAC)來處理。我們將為客戶提供這些主張。我們只要求客戶保持耐心,因為有時此過程可能需要比我們任何人想要的更長的時間! 返回過程 您可以在線請求退貨授權號碼(RA#),也可以通過致電我們的一個裝備極客來啟動退貨 877-792-9455 步驟1: 單擊網頁頂部的“登錄 /註冊”或“我的帳戶”(如果您已經登錄)。一旦您進入網站的“我的帳戶”區域,請單擊頁面左側的“訂單歷史記錄”,然後找到所討論的訂單,然後單擊“查看”。 步驟2: 選擇您想從訂單中返回的項目,並確保選擇返回每個項目的原因。 步驟3: 選擇您的返回運輸方法並遵循說明。 步驟4: 請打印您的退貨授權表格,並將其與每貨物一起送回Revzilla。從發行RA返回商品的那一天起,您就有90天的時間,因此請確保儘早打印和發貨。請不要將任何東西都錄入原始產品包裝!我們需要將所有產品(及其包裝!)恢復到新狀態。將所有商品放在運輸盒中;您可以使用原始的運輸容器。但是,請不要將製造商的產品盒用作運輸容器。它將到達損壞,包裹將被我們的退貨部門拒絕。除非您的退貨授權說明另有說明,否則應將退貨運送到以下地址: Revzilla attn:返回(ra#xxxx) 501行業路 路易斯維爾,肯塔基州40208

  • Helmets must be shipped back as they were received in their original helmet bag, box and include all original paperwork and accessories.

  • Un-used items that are returned with missing or damaged packaging, tags, components, or hangers may be returned to the customer or subject to an additional processing fee of up to 25% of the merchandise cost based on the availability of those missing or damaged components.

Electronics, Hard Parts, Tools, Tires


  • Any electronic which has been removed from packaging or manufacturer seal broken is non-returnable.

  • Any part which has been installed or shows signs of attempting to be installed on a vehicle is non-returnable.

  • Any Tool or Chemical that has been opened or seal broken is non-returnable.

  • Open box items for which the packaging has been destroyed are not returnable.

International Returns


  • International shipments should be marked as a "Merchandise Return" with a carrier that does not levy brokerage fees. Customer is responsible for any applicable brokerage or customs charges.

  • Any items shipped COD or having additional brokerage fees that are charged to RevZilla upon delivery will be rejected.

Defects


  • Each manufacturer has its own warranty policy. RevZilla will assist customers with their warranty; however RevZilla does not provide any direct warranty on any item sold.

Warranty Returns


  • Most manufacturers offer an additional warranty period which covers against merchandise defects. To determine warranty requirements for a specific item, please contact the manufacturer or contact us for assistance.

  • Please note warranty processing may take 4-8 weeks and will be subject to the individual manufacturer's policies and discretion. Manufacturer warranties do not cover defects determined to be caused by normal wear or due to customer negligence.

Damaged Items


  • Please let us know ASAP if any items on your order arrive damaged. Please keep all original shipping containers and take pictures if possible. Damaged item claims are handled through the shipping carrier (FedEx, USPS, OnTrac). We will assist our customers in these claims. We only ask that customers be patient as sometimes this process can take longer than any of us would like!

Returns Process


You can request a return authorization number (RA#) online or you may also initiate a return by calling one of our Gear Geeks at 877-792-9455

Step 1: Click "Login / Register" or "My Account" (if you are already logged in) at the top of the web page. Once you are within the "My Account" area of the website, click on "Order History" on the left-hand side of the page and find the order in question and click "View".

Step 2: Select the item(s) you would like to return from your order and be sure to choose the reason for returning each item.

Step 3: Select your return shipping method and follow instructions.

Step 4: Please print your Return Authorization form and include it with each shipment back to RevZilla. You have 90 days from the day the RA is issued to return your merchandise so please be sure to print and ship at your earliest convenience. Please do not tape anything to the original product packaging! We need to get all products (and their packaging!) back in new condition. Place all merchandise in a shipping box; you may use the original shipping container. However, please DO NOT use the manufacturer's product box as the shipping container. It will arrive damaged and the package will be rejected by our returns department. Returns should be shipped to the following address unless otherwise noted on your return authorization instructions:


RevZilla
Attn: Returns (RA# XXXX)
501 Industry Rd
Louisville, KY 40208

請保留您的返回跟踪信息。 Revzilla對退貨期間丟失的包裹概不負責。處理退貨時,您將收到Revzilla的確認電子郵件,其中包括退款的全部詳細信息。 問題 /疑慮 如果有什麼不清楚的話,或者如果您有特殊情況,請大喊大叫! 可以通過電話與我們聯繫 877-792-9455 或者 向我們發送消息。 開始返回 繼續購物 騎手更喜歡會員資格 成員 該產品的特權! RPM產品節省 RPM現金返還 RPM歡迎現金 總價值 將RPM添加到購物車 騎手更喜歡會員資格 加入RPM和 節省 在這個產品上! 將RPM添加到購物車 $ 39.99 /yr。 花更少的錢。騎更多。 5%RPM現金返還* 超過70個品牌折扣10% 加入時$ 15的RPM現金 免費的2天送貨和免費退貨* 還有更多! 今天成為會員! 了解更多 通過購買和註冊騎手優先會員資格,您同意 計劃條款和條件 。 *某些不包括:10%RPM折扣適用於全價和銷售價格獨家品牌。 10%RPM折扣以全價適用於其他精選品牌。 適用排除 。 RPM免費2天送貨適用於合格的項目,僅連續美國。 不適合AK,HI或美國領土。 查看運輸政策 。 RPM免費退貨適用於合格項目,並且僅在標準退貨時間表上處理,僅美國連續美國。 查看返回策略 。 Moto Dreams,交付 自2007年以來為騎手服務的車手 Google Trust Google 4.6星級 購物和保存 騎手更喜歡會員忠誠計劃 加入RPM 140萬用戶 修復所有兩輪的一切 立即訂閱 不要只是說服我們 這是我們快樂的客戶要說的: 不要只是說服我們 需要幫助嗎? 877-792-9455 與我們聯繫以保存 註冊電子郵件和短信到 獲得10%的折扣* 註冊電子郵件 報名 註冊文本警報 報名 *提供僅適用於新客戶 *通過提交此表格,您同意收到經常出現的自動促銷和個性化營銷文本 註冊時使用的單元格號中的Revzilla的消息(例如購物車提醒)。同意不是條件 任何購買。回复幫助以尋求幫助並停止取消。味精頻率有所不同。 MSG和數據速率可能適用。 看法 術語 和 隱私 。 我們一直在尋求改進 告訴我們您喜歡什麼或我們需要解決什麼。 留下反饋 關於Revzilla 騎手更喜歡會員資格 為什麼要購物Revzilla? 關於我們 會員計劃 職業 慈善捐款 Zillacash獎勵 折扣代碼 Revzilla商店 事件 常見的胎面博客 所有品牌 客戶服務 聯繫我們 退貨政策 運輸政策 價格匹配政策 禮券政策 警察 /軍事 /消防 / EMS折扣 召回 /產品通知 訂單狀態 批量訂單 常問問題 折扣排除 ©2025 Revzilla.com保留所有權利 確保購物 您的隱私選擇 隱私政策 條款和條件 可訪問性語句

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